Tag Archives: senior living

Build Trust

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Teaching business principles in a classroom of high-schoolers or helping to manage a large senior living community — the key to success is the same – build trust. That’s Mandy Farrow’s mantra as she assumes her new role as the Executive Director for Vista Prairie at Goldfinch Estates in Fairmont, MN. Mandy should know. She brings experience on both sides of that career track. 

“You build trust with people, whether it’s the people you teach or the people you’re caring for, only if you prove to them that you’ll follow through with the things you have promised,” Mandy says. “Until you build that trust, you can’t make any real progress.”  

Mandy’s trust building experience also includes running a kitchen and bathroom remodeling business with her husband for 15 years before she decided to pursue teaching. To prepare for that, she obtained her Master’s in Education before teaching in two area high schools. Her undergraduate degree is in business management. 

About a year ago, based on her business management background, Mandy was hired as the business office manager at Goldfinch, during the height of the pandemic. 

“I was so impressed with the leadership team, the people I was working with,” Mandy recalls of that time. “It was difficult to explain to families when they couldn’t come in. That was the hardest thing, trying to be compassionate and strict at the same time, to keep everyone safe.” 

And Goldfinch did just that. While Martin County had suffered 2,376 COVID cases by the end of July, only a handful of Goldfinch residents or staff ever tested positive. Much of that credit goes to the nursing staff, and the leadership of Mandy’s predecessor, Pamela Rubis, who is retiring. 

“The separation from families was devastating for our residents,” Pamela recalls. “Our staff rose to the crisis to support the residents to the best of their abilities, adding joy to their days and nights. Fortunately, all our residents are vaccinated. After the initial crisis of the pandemic a few of the residents tested positive but were never symptomatic.” 

The Goldfinch culture that Pamela cultivated provided the positive energy that the staff brings to the community every day – the culture that attracted Mandy to be its next leader. “They really are living the mission and the values of Vista Prairie,” Pamela says. 

And that also helped build trust with the community, since the word was out that Goldfinch did not have a COVID outbreak during the height of the pandemic. 

“It’s been a very rewarding, a privilege and blessing to work with the amazing residents, families and team at Goldfinch Estates,” Pamela concludes.

The community offers 41 memory care suites that provide a long-term option for seniors diagnosed with Alzheimer’s or other forms of dementia. We also offer 92 one and two-bedroom apartments for seniors who want access to supportive services while maintaining their independence. 

Pamela Rubis is Leading Safe Care in Fairmont

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Vista Prairie Communities (VPC) has named Pamela Rubis as the Executive Director of its Goldfinch Estates Senior Living Community in Fairmont. She is responsible for all operations, contact with residents, staff and the community — in short, assuring Safe Care at Goldfinch Estates.

A veteran human service executive, Pamela brings 20 years of experience in leadership and marketing positions with senior care, a nursing home and homes for people with developmental disabilities. Her experience includes service in care communities in Adrian, Hutchinson, Lakefield, Luverne and Worthington, Minnesota. She assumes leadership of VPC’s largest community, with 92 one and two bedroom assisted living apartments and 41 memory care suites.

“We welcome Pamela to the Vista Prairie family of senior living communities,” said VPC Chief Operating Officer Kim Webster. “Pamela is known for her high quality care and her excellent communication, customer relations and interpersonal skills.”

Pamela obtained her Human Services certificate from Rochester Technical & Community College in Rochester and completed additional training in Project Management from the United States Geological Survey’s Data Center for Earth Resources Observation & Science in Sioux Falls, SD.

New Year’s Resolutions for Seniors

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First and foremost, all of us at Vista Prairie Communities would like to wish you a happy new year! With the start of the new year, it is common for people to brainstorm resolutions they wish to make in order to change some aspect of their life.

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Merry Christmas and Happy Holidays!

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Merry Christmas and Happy Holidays! 

First and foremost, we would like to wish all of you a Merry Christmas from all of us at Vista Prairie Communities.

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Questions to Ask When Starting Your Senior Housing Search

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As you start to think about moving into a senior living community, or if you are assisting a loved one with their next steps, it’s important to establish what they’re looking for and what is most important to them.

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